Omnichannel Workflow Automation CRM

Automate Your Business Conversations Across Every Channel

Build workflows once. Engage customers everywhere. Increase conversions.

  • Instagram, Facebook, X, WhatsApp, Web
  • No coding required
  • Setup in minutes
  • Scale without adding headcount
  • Create workflows in minutes, using your own prompts
  • Preview and test workflows before rolling out

Create your workflow with prompts

Describe your goal in plain language, just like ChatGPT. Ezedflow converts it into a ready-to-edit automation flow.

Prompt Builder AI Generated

Create a lead nurture flow for Instagram and WhatsApp with follow-up in 2 hours.

Flow generated in 1.2s with channel rules and conversion checks.

Instagram WhatsApp Web Bot
Trigger
Qualify lead
Intent score ≥ 80
Send demo link

Preview and test before rollout

Run a safe simulation to validate messages, conditions, and outcomes before going live to customers.

Pre-rollout Sandbox Safe mode

Live Chat Simulation

User: Need pricing details

Agent: Sending pricing + booking options.

User: Can I book a demo?

Agent: Demo link sent. Follow-up in 15 mins.

Validation Report

PASS Conditions matched: 3/3

PASS Fallback not triggered

PASS Lead scored and assigned

READY Rollout confidence: 97%

Response accuracy: 98% Avg test latency: 320ms

Used by growing businesses across industries

Urban Salon Prime Clinic Nova Commerce SkillSprint FreshFoods

Managing customer communication is messy

Missed leads

Incoming messages across channels get buried and opportunities slip away.

No structured follow-ups

Teams forget to re-engage prospects at the right time.

Manual replies

Repetitive responses consume sales and support bandwidth.

Zero journey visibility

It is difficult to see what message leads to conversion.

Turn conversations into automated workflows

01

Build visually

Design the entire customer journey with drag-and-drop blocks.

02

Automate responses

Reply instantly with context-aware messages and quick actions.

03

Track and optimize

Connect CRM and analytics to improve outcomes every week.

How it works

1. Customer messages from any channel

A lead starts a conversation from Instagram, Facebook, X, WhatsApp, or your website.

2. ezedflow triggers workflow

Rules route each customer through personalized messages and actions.

3. Customer books or converts

Auto follow-ups and reminders close more opportunities for your team.

New message from any channel
Workflow trigger
Booked / Converted

Product features

Visual Workflow Builder

Create and edit customer journeys in minutes.

Omnichannel Automation

Trigger replies and actions instantly across all connected channels.

Customer CRM

Track every lead, status, and conversation in one place.

Smart Reminders

Reduce no-shows with scheduled nudges and follow-ups.

Campaigns & Broadcast

Reach targeted segments with personalized messages.

Analytics Dashboard

Understand conversion, response rates, and ROI.

Flagship Capability

Ezedflow Agents

Create your own AI-powered agents that execute predefined conditions, automate business actions, generate smart leads, and improve conversion outcomes across channels.

Condition-aware automation

Agents decide next actions based on user intent, stage, and channel context.

Smart lead generation

Qualify, score, and route high-intent prospects to the right workflow automatically.

Conversion acceleration

Trigger follow-ups, nudges, and handoffs at exactly the right moment.

AI Agent Core
Lead Qualifier
Booking Agent
Reactivation Agent
Support Agent

Built for every business

Salon

Automate booking confirmation, stylist assignment, and appointment reminders.

WhatsAppInstagram

Clinic

Handle appointment scheduling, patient follow-ups, and no-show prevention flows.

WhatsAppWeb Bot

E-commerce

Send order updates, COD verification, abandoned cart nudges, and win-back campaigns.

InstagramFacebook

Coaching

Nurture leads with personalized sequences that convert interest into booked calls.

XWhatsApp

Social Media Influencer

Auto-reply to DMs, qualify brand collaboration leads, and route paid inquiry forms.

InstagramFacebook

Real Estate

Capture buyer intent, schedule site visits, and automate post-visit follow-up journeys.

Web BotWhatsApp

Restaurant

Automate table booking, order status updates, and repeat customer re-engagement campaigns.

InstagramWhatsApp

Education

Streamline inquiry follow-ups, webinar reminders, and enrollment conversion workflows.

FacebookWeb Bot

Design conversations visually

Your biggest differentiator: a node-based workflow builder that business teams can run without code.

  • Message blocks for instant replies
  • Input blocks to collect data
  • Condition blocks for smart routing
Message
Input
Condition
Action

Why businesses choose ezedflow

12+ hrs

saved every week with automation

28%

average uplift in conversion

3x

faster response time to leads

0 missed

high-intent inbound messages

Pricing that scales with your growth

Starter

$10/mo

  • 1,000 multichannel conversations
  • 10 active workflows
  • 2 team members
Start Free Trial

Enterprise

Custom

  • High-volume multichannel usage
  • Advanced controls and APIs
  • Dedicated success manager
Book Demo

Start automating your business today

No coding required. Setup in minutes.